Our Story

Founded in Tokyo, Japan in 1994, Tele-net started with a simple mission to provide customer service that went above and beyond the expected standards. Since then we have worked on behalf of over a thousand companies, connecting customers to brands, by delivering uncompromising service and world-class contact center operations.

Customer service is more than a set of procedures for us. We are an organization with a deeply held conviction that each customer interaction, whether direct or indirect, be treated with the utmost care and attention. This approach allows us to excel in every aspect of our contact center operations, from answering phone calls with a smile, to responding promptly and professionally to email inquiries. In turn, this enables you to confidently focus more attention and resources on the core aspects of your business, knowing that your customers are in great hands.