Location: Las Vegas, NV (On-site)
Type: Full-time and Part-time
Pay: $17.00/hr
*Please email resume to iblotter@tele-net-global.com to be considered

The Job At-A-Glance
tele-net is seeking a Customer Service Representative who loves talking to people and proactively solving issues. You will be the customers' first point of contact, providing exceptional service and support. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Essential Functions

• Answer inbound calls from customers and assist in a professional and courteous manner

• Address customer inquiries, concerns, and complaints efficiently

• Resolve customer issues by providing accurate information and solutions

• Document customer interactions and maintain detailed records

• Follow company guidelines and procedures to ensure consistency and quality of service

• Collaborate with team members and other departments to resolve complex issues

• Maintain a high level of product and service knowledge to provide accurate information to customers

Qualifications

• A high school diploma or equivalent, as well as additional education or relevant certifications, are a plus

• Proven experience in a customer service or call center role

• Excellent interpersonal and communication skills (verbal and written), fluent English, and articulate

• Ability to work efficiently, independently, and cohesively, consistently producing quality results

• Ability to handle stressful situations with professionalism and patience

• Proficiency in using computer systems and software applications

• Flexibility to work in shifts, including evenings, weekends, and holidays

Job Preferences

• Proven customer support experience or experience as a Client Service Representative for a SaaS, Fintech or Healthcare is highly desired for this role

• Experience in Hospitality

What We Offer You

• Paid time off

• Opportunities for advancement

• A positive and respectful work environment

• Ongoing training & personal development

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Location: Las Vegas, NV (On-site)
Type: Full-time and Part-time
Pay: $17.00/hr
*Please email resume to iblotter@tele-net-global.com to be considered

The Job At-A-Glance
We are seeking a Spanish Speaking Customer Service Representative who loves talking to people and proactively solving issues. You will be the customers' first point of contact, providing exceptional service and support. Your primary responsibilities will include handling incoming calls, addressing customer inquiries, resolving issues, and ensuring customer satisfaction.

Essential Functions

• Answer inbound calls from customers and assist in a professional and courteous manner

• Address customer inquiries, concerns, and complaints efficiently

• Resolve customer issues by providing accurate information and solutions

• Document customer interactions and maintain detailed records

• Follow company guidelines and procedures to ensure consistency and quality of service

• Collaborate with team members and other departments to resolve complex issues

• Maintain a high level of product and service knowledge to provide accurate information to customers

Qualifications

• A high school diploma or equivalent, as well as additional education or relevant certifications, are a plus

• Proven experience in a customer service or call center role

• Excellent interpersonal and communication skills (verbal and written) in Spanish

• Ability to work efficiently, independently, and cohesively, consistently producing quality results

• Ability to handle stressful situations with professionalism and patience

• Proficiency in using computer systems and software applications

• Flexibility to work in shifts, including evenings, weekends, and holidays

Job Preferences

• Proven customer support experience or experience as a Client Service Representative for a SaaS, Fintech or Healthcare is highly desired for this role

• Experience in Hospitality

What We Offer You

• Paid time off

• Opportunities for advancement

• A positive and respectful work environment

• Ongoing training & personal development

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.

Location: Las Vegas, NV
Type: Full-time
Pay: Starting at $20.00/hr + commission with opportunity for raise within the first month
*Please email resume to iblotter@tele-net-global.com to be considered

The Job At-A-Glance
tele-net is seeking a Sales Development Representative (SDR) who thrives on building relationships and driving business growth. In this role, you will be responsible for generating leads, engaging prospects, and creating new business opportunities. This is a performance-driven role where you’ll have the opportunity to earn additional bonuses and commissions above and beyond as well.

Essential Functions

• Conduct outbound prospecting through cold calls, emails, and social media to generate new business opportunities

• Qualify leads and set up appointments for the sales team

• Build and maintain relationships with potential clients, understanding their needs and challenges

• Follow up on inbound leads and nurture them through the sales pipeline

• Maintain accurate and up-to-date records in the CRM system

• Meet and exceed weekly and monthly performance goals

• Stay informed on industry trends and competitors to identify new sales opportunities

Qualifications

• Bachelor's Degree or relevant working experience

• 1+ years of experience in business development, sales, or a related role, preferably in a contact center

• Proven experience in sales, lead generation, or business development

• Strong verbal and written communication skills with the ability to engage prospects effectively

• Competitive and goal-driven mindset with a passion for closing deals

• Self-motivated with the ability to work independently and within a team to drive results

• Proficiency in CRM tools (e.g., Salesforce, HubSpot) and sales prospecting platforms

Job Preferences

• Proven sales experience in a contact center environment is highly desired for this role

• Familiarity with B2B sales and lead generation best practices

What We Offer You

• Paid time off

• Commission

• Opportunities for advancement

• A positive and respectful work environment

• Ongoing training & personal development

• Health benefits (after 90 days of employment)

Disclaimer: The above information is intended as a high-level overview of the responsibilities and qualifications for the position and does not represent the full job description which will include all responsibilities, skills, duties, requirements, and working conditions associated with the job. For more information or to see the full job description, contact the Human Resources department at the location in which you are applying.